Keeping our staff and clients safe at alert level 3

Homebase is excited to be able to resume home staging services once we transition to Covid-19
alert level 3 on Tuesday 28-April. However, our business, like many others, will need to operate
without physical contact with our customers. What does this mean for our clients?

General

• • The Homebase offices & warehouse will remain closed to clients
  • We will use strict hygiene, cleaning & transportation protocols*
  • Our movers & stagers will work in small teams & maintain physical distancing where possible
  • We will keep a daily register of staff entering or leaving our warehouse & client sites  that includes a health declaration

Consultations & Quotes

• • Contactless consultations can be done via FaceTime calls where the client/ agent can show us around the house or the areas to be staged
  • Photos/videos of the property and/or areas to be staged along with floor plans & measurements can be emailed to us
  • We can do in-home consultations either when the house is unoccupied, or with a single owner/ agent where physical distancing can be maintained
  • We can provide general quotes for standard-sized homes from our standard pricing schedule without the need to view the property

Installations & Pack-Ups

• • We ask that clients/ occupants are not present during installation/ pack-up
  • All furniture & accessories will be thoroughly cleaned/ disinfected prior to installation & following collection
  • Movers & stagers will comply with strict hygiene protocols including wearing PPE when travelling to & working on site
  • Furniture will be sanitised & any surfaces touched will be disinfected prior to leaving the property
  • Signage will be used to advise when Homebase staff are on site

 

*Further information about our hygiene, cleaning & transportation protocols can be provided on request

Download Homebase Covid-19 alert level 3 protocol

Download the Homebase staff register & health declaration